Tracking & Tracing


The PCS allows stakeholders to closely monitor the activities regarding their consignments with the Track and Trace module. This will provide transparency and allow for planning activities related to cargo release. Whether they choose to login to the PCS or subscribe to real-time notifications, they will be privy to a wealth of useful and time-sensitive information. This will serve to enable visibility across the supply chain thus boosting stakeholders’ efficiency, reputation and reliability.

While ensuring data confidentiality, the platform will provide different stakeholders with relevant operational information that allows them to adequately prepare, in a timely manner, for follow-up activities regarding the movement of their goods. With that being said, the system provides users with post-mortem abilities, giving them access to the full history of activities relating to their goods.
The information provided by this module includes:

  • Event notification
  • Operational warnings (e.g. expiring authorization)
  • Advanced cargo notification information
  • Status of documentation
  • Authorization requests and results
  • Location of goods
  • Vessel status information

As an example, the PCS will also be integrated with the Terminal Operators and will therefore receive information on the containers that are discharged from or loaded onto a vessel in real time; this will allow for the Shipping Agents and Customs to be notified of any discrepancies with loading and discharge reports.


Organizations moving goods in and out of the country must deal with a fairly lengthy shipping process. Most shipping activities are currently buried deep within a black box so that organizations have no means to determine, in a timely manner, the status of their goods. This lack of visibility breeds counter-productivity, favoritism and corruption, often forcing back-door dealings for those organizations needing greater efficiency. The resulting ripple effect eats into industry profits, strains business relationships and damages the country's reputation.

For the importer/exporter, visibility into the activities surrounding their goods is a true enabler. Whether for performance monitoring, just-in-time goods collection or otherwise, the wealth of information will allow them to make better business decisions and operate in a more efficient and cost-effective manner. Along with encouraging business growth, this will go a long way into attaining true sustainability for the local import/export industry.

Customs Brokers & Freight Forwarders
As the industry's foot soldiers handling the movement and clearance of goods, this group has garnered a reputation over the years, having to deal with the bureaucracy and red tape in dealing with trade related Government bodies, along with finding creative means in dealing with the inefficiencies at the ports. Being on the front line, they are given full responsibility for consignees' cargo and so, visibility is critical to success.

This visibility, inclusive of real-time notifications, will help this group to operate in a more efficient and economical manner. They will readily be able to determine authorization status along with the location of their goods and the system will autonomously alert them regarding any important events such as expiring authorizations, allowing them to operate in a more proactive manner. With these added advantages, registered brokers and freight forwarders can open up communication lines with their clients who demand regular updates and better performance.